IN PATIENTS

• All patients admitted at Lakshmi Hospital & Research Centre are treated uniformly without regard to race, color, nationality, religion, age, gender, ability or disability or lifestyle

ROOM DETAILS

 

• The room types available at Lakshmi Hospital & Research Centre are Intensive Care Unit Bed, Single room, Twin sharing, Triple sharing and Cubicle ward. Please note that the total bill may change in accordance to the room chosen.
• Medical need is the first priority when assigning rooms, so your request for a specific type of room may not always be filled. However, every effort will be made to give you the accommodation you choose.
• All the rooms have central oxygen & suction connection. All wards have an additional bed for the attendant.

ADMISSION PROCESS

• Once the treating consultant has recommended admission, the front office staff at the reception will assist you in completing the admission formalities.
• You will be asked to complete an ‘Admission Form’, confirm the room type and verify who will be responsible for your medical expenses
• You would need to sign a form, consenting for treatment at our facility. Our staff will generate an In patient case sheet for the patient.
• In addition, you will be required to make an advance payment. The advance shall be adjusted against the final bill at the time of discharge.
• Patients of foreign origin are expected to submit their passports/PIO cards failing which the admission of the patients may be denied.
• You are requested to hand over any cash or valuables to your relatives or attenders before admission into the hospital. The hospital will not assume any responsiblilty for losses during the in-patient stay.
• Once you arrive at your room, a nurse or coordinator will explain about the facilities in your room.
• You would need to change your clothes into the hospital dress and your temperature and blood pressure will be checked.
• If you need to undergo any surgery or other invasive procedure, you will be asked to sign a Consent form in order to give permission to the Hospital to perform the relevant procedure.
• If you have any questions at any point, please do not hesitate to ask our nurse or discuss with your treating team.

VISITING HOURS

• Our visiting hours are from 11 am to 12am and 4pm to 6pm on all days

BILLING

• At the time of admission you are required to make a deposit, which would be adjusted against your final bill. During your stay in the hospital, interim bills are generated and you are requested to make payments as per the outstanding amount.
• Payments for the hospital bill can be made in cash and/or by demand drafts and all major credit cards. Payments through Cheques are not accepted.
• All payments at the time of admission, during the in patient stay and at the time of discharge should be made at the IP billing cashier located in the main reception in the ground floor.
• Please insist on a computer generated receipt for any payment made.
• The In patient billing department (Basement – 3) will answer any queries you may have on your in patient bill

DISCHARGE PROCESS

• Your nurse will assist you in the discharge process which may take few hours to complete.
• The Billing Department will generate the final bill and you are requested to settle the same.
• After settlement of the bill a ‘Check Out Slip’ will be given to you. This is to be given to your ward secretary/nurse
• The nurse will hand you over your reports and discharge summary. She will also explain the medications you need to continue after your discharge and any other follow-up instructions.
• In case you need a medical ambulance to drop you at your home, then please inform your nurse and she will make the necessary arrangement.